Skate Host

Responsibilities

• Attend all required training and demonstrate the required skating, safety, customer-service, and rental-room skills.
• Monitor the ice surface while on skates, enforce skating rules, and assist guests who fall or need support.
• Recognize and promptly report injuries, unsafe behavior, damaged equipment, ice concerns, or other hazards.
• Rent and return skates, skate aids, and helmets while maintaining accurate organization and guest flow.
• Clean and sanitize rental skates and equipment and maintain an orderly skate-rental room and surrounding areas.
• Inspect skates and safety equipment for visible damage and remove unsafe items from service for review.
• Assist with facility opening and closing, bumper car setup, guest lines, events, and light cleaning as assigned.
• Communicate clearly by two-way radio and provide friendly, patient, and professional service.
• Complete other duties related to Rink operations and customer safety as assigned.

Qualifications and Availability

• Must be a proficient and confident ice skater who can navigate crowded public skating sessions safely.
• Must be able to stop quickly, change direction, bend down, pick up cones, and assist skaters on the ice.
• Customer-service experience in a public setting is preferred.
• Ability to work outside in winter conditions and remain attentive for extended periods.
• Evening, weekend, school-vacation, and holiday availability is required.
• Must be available for at least two high-demand holidays and during Providence school vacation periods: December 21, 2026-January 1, 2027 and February 15-19, 2027.
• The Rink is open on Christmas Eve, New Year's Eve, and New Year's Day.