Ticket Seller - Part-time Seasonal (Spring-Fall)

Providence, RI
Seasonal
Experienced
Ticket Seller - Part-time Seasonal (Spring-Fall)

Job description
City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the spring, summer and fall season, The Providence Rink serves over 5,000 roller skating patrons, 1000 sports league participants and many more visitors to the park. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.

The City Center Rink is looking for a seasonal ticket seller position. The staff member will work under the supervision of assistant managers and will report to the Director of Athletic and Event Facilities.
Opportunities at the City Center are fun, fast paced and challenging. Ticket seller staff should be able to handle high volume customer service and communicate effectively.
Responsibilities include, but are not limited to:
  • Use of Lilypad POS (Point of Sale), ticket selling, customer service, answering phones, and customer communication
  • Opening and closing the cash drawer
  • Assist in opening and closing of the facility
  • Meeting high levels of customer service
  • Communicate to patrons about the waivers
  • Communicate with staff and Management via radio
  • Visually watch rink for safety or challenges
  • Communicate clearly and positively with all customers and staff
  • Replenish and restock merchandise and party supplies as needed
  • Keeping a balanced cash drawer and minimizing mistakes
Requirements:
  • Attend required training dates
  • Evening and weekend hours and holidays will be included - must be available for 2 holidays at minimum
  • Experience working with a POS system, handling cash, working in a cash drawer
  • High volume customer service - Retail or other customer service required
  • Experience answering phones
  • Must be comfortable working in outdoor conditions
  • Other duties may be assigned
Job Type: Part-time
Pay: $16.00 per hour starting
Schedule:
  • Day shift

Shift availability:

Work Location: In person
 
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